Channel Intelligence
Learn why channel intelligence is an essential part of Customer Communication Management.
Featured White Paper
Communication Intelligence and 'Straight-Through' Policy Production
Bringing More Accuracy, Responsiveness and Efficiency to Policy Production and Underwriting Automation via Best Practices and Technologies of Customer Communication Management
Featured Case Study
London Life Insurance Provides Financial Statements over the Web
Read how London Life Insurance utilized our document management technology to offer real-time financial statements to customers over the Web.
Remote Document Access
Present provider documents electronically.
Insurance companies spend millions printing and mailing Provider EOBs and statements that could be delivered electronically for a fraction of the cost. And that’s before you add in the expenses associated with document reprints and calls for remittance details.
High-speed, high-volume document repositories give you the means to offer ubiquitous access to critical communications — saving you significant time and money.
Reduce your call volumes — and your expenses.
Pitney Bowes Group 1 Software provides the high-performance archive and retrieval solution that allows you to furnish providers with secure access to policy information and related documents. Documents are loaded with no disruption to operations, giving health care providers and call center reps online access to documents within hours of production.
- Speed processing
- Improve customer service
- Eliminate paper copies and manual processes
- Heighten service delivery
- Enable providers and CSRs to reprint, anytime
Take advantage of our Electronic Document Management solutions today and equip providers with the high-speed services that today’s market demands.